Quality policy
Company Quality Policy
The overriding objective of MSM TECHNIC LIMITED LIABILITY COMPANY is to ensure the highest standard of service whilst complying with legal and market conditions and meeting customer requirements.
Our company makes every effort to meet our customers’ expectations and, to this end:
- we provide repair services with great dedication,
- we offer comprehensive repair and reconditioning services for gearboxes, differentials and reduction gears, always to a consistent standard of quality,
- adheres to the agreed terms of cooperation with customers and suppliers.
Achieving these objectives is made possible by adhering to the following principles:
- maintaining a high standard of work and service, which is the primary objective of all staff at every level of the organisation,
- all staff are aware of their role in shaping quality and their responsibility in this regard,
- the methods used for the reconditioning of mechanical gearboxes and testing and measurement equipment are continuously improved,
- in the reconditioning process, we use original parts or top-quality replacements,
- all employees receive regular training on the requirements arising from the company’s quality assurance system.
The company implements its quality policy through a creative approach to quality management, with particular emphasis on:
- promoting quality awareness,
- a culture of quality,
- widespread active employee participation,
- quality-related motivation.
The established, accepted and communicated Quality Policy obliges all employees to consciously pursue the set quality objectives and tasks, to meet requirements and to continuously improve the quality management system. Employees are aware that only individual responsibility for the quality of their work and full commitment to the company’s policy guarantee the achievement of the set objectives.
Chair of the Management Board
Paulina Szprejda
Edition 4, date: 24 January 2025
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